Saturday 31 March 2012

COMING SOON

Hi ladies! Thanks for visiting iheartscarousel.blogspot.com :)


We will be launching our clothes soon this weekend! Are you excited?
The team at Carousel can't wait to launch! But we still have abit of touch ups, 
photos editing to settle and we will soon be seeing all of you!


Thanks for the patience!




Love from,
Carousel



Thursday 22 March 2012

FREQUENT ASKED QUESTIONS



FREQUENT ASKED QUESTIONS


A) HOW TO ORDER


Confirm your order by sending the following details to ask_carousel@yahoo.com.sg


Once your order is confirmed, you wil receive an invoice from us to make payment.


Subject of Email: Name of Collection
1. Item, Colour
2. Mode of payment: iBanking / ATM transfer
3. Normal / Registered Postage




B) POSTAGE


At Carousel, we provide free shipping to our customers in Singapore only. :)
Kindly provide us with your local address and you will be able to receive your product within 3-4 working days.




C) HOW TO PAY


1. Pay to POSB savings account 198-72054-2
Payment must be made within 24 hours.


2. Internet banking transfer. 
We do accept inter-bank transfers. Upon completing the transfer, email us your IB nick, transaction number. 
In the event that inter-bank transfers did not go through, customers are responsible to check with their respective banks at their end.


3. ATM transfer.
We will require a snapshot of your receipt with our invoice. 
Scanned copies are not accepted.


4. Upon receiving your payment, we will send out your item ASAP. 
An email will be sent out to you on the day of delivery.




D) PRODUCT INFORMATION


All our items are brand new.


Items are checked before sending out.


The colour of the products might be different from what you see on your monitor as the actual colours you see will depend on your monitor display. 
But we will try our best to display the best actual product information.




E) REFUND AND EXCHANGE POLICY



There will be no refunds unless the item is out of stock upon payment.


In any cases that you have received the wrong items, please email us at ask_carousel@yahoo.com.sg and we will do an one to one exchange.




HAVE A GREAT DAY! 


Thank you and Happy Shopping at Carousel.






Carousel will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, date or other proprietary material due to your use of this website or to you downloading of any material posted on it, or on any website linked to it.